Frequently Asked Questions
Just like the pool area and all park facilities, children must be supervised by their parents at all times when using Salty’s Cove Waterpark. There is no life guard on duty at any time.
Use of all park facilities is at your own risk.
If you’re keen to come and visit us for the day then that’s definitely possible.
During off-peak periods (i.e outside of school holidays) a day pass costs $10pp for everyone who is aged 3 and over.
This gives you access to our waterpark, jumping pillow, flying fox & playgrounds.
During school holiday periods the day passes cost $15pp.
We may cap the numbers when we’re busy (e.g during school holidays, summer weekends etc) so it’s probably a good idea to call us in the office first if you are thinking of coming out.
We are now taking dogs during school holidays as well as off peak periods.
We currently allow dogs in specific cabins and also allowed on specific powered and unpowered sites. For the cabins there are 3 x Banksia, 4 x Figtree and 3 x Casuarina that have been set aside for use by families travelling with a pet.
If you are interested in bringing your dog with you, be sure to check out our page on travelling with dogs, and make sure you talk to us in the office before making a booking.
BIG4 Saltwater is positioned just upriver from the town of Yamba, set on 130 acres of parkland and forest. BIG4 Saltwater takes pride of place between the major towns of Yamba and Maclean on the Clarence River at Palmers Island.
The two major ways you can pay the balance on your booking are via BPay or credit card (Mastercard or Visa only, sorry we don’t accept Amex).
You can also make a booking over the phone and pay via crypto currency (bitcoin, litecoin, binance coin).
In your booking confirmation email there will be two links that allow you to pay with your credit card online, or via BPAY.
Alternatively you can give us a call in the office and by by credit card over the phone.
Balances are due 60 days prior to arrival for all bookings during school holidays and other high periods. For off peak bookings, your balance can be paid on arrival.
If you want to chip away at your balance by making regular payments throughout the year, then BPay is your best option.
NB – a transaction fee applies where a credit card is used (between 1.0 – 1.5% depending on the card).
Yes, all of our cabins have TV’s and DVD players.
All of our cabins have reverse cycle air-conditioning and heating.
‘Kids Club’ runs throughout school holiday periods. Examples of Kids Club activities include craft and games sessions, face painting, sand art, plaster painting and dream catcher making.
We also have larger group activities on offer such as laser skirmish, circus workshops and African drumming.
We have movies on our outdoor movie deck three or four nights a week during holidays and may also run kids disco’s as well.
We have an easy access bathroom available in our original amenities area positioned in the centre of the rings of powered sites. This includes a shower and toilet with hand rails.
Our Campers Kitchen and Lounge have ramp access.
We have wheelchair accessible cabins (although the bathrooms aren’t specifically designed for easy access).
One of our deluxe Figtree Cabins has been specifically designed for limited mobility guests.
We have pedal karts, kayaks & stand-up paddleboards available for hire. We also have volleyball, table tennis and bocce equipment available free of charge. In addition, we have a DVD film library in reception. DVD’s are free to borrow.
Yes small open fires are allowed in the park when no total fire ban is in place. We have fire drums which are free to borrow while you’re here and we have wood available for sale.
You are more than welcome to bring your own fire drum as long as it has legs that keep it up off the ground.
We have plenty of room for cars and boats in the park. If you have more than one car, or a car and a boat you are welcome to park them on or behind your site as long as you are not encroaching on your neighbours site or blocking any access roads..
If there is not room on your site for the number of vehicles you have then we have plenty of room in our visitors car park or in other areas of the park.
We are currently experiencing issues with getting quality internet to the park due to Telstra/NBN related issues.
While we would normally be able to provide some guest wifi services, this may not be the case in the short term until these issues have been resolved.
We have two camp kitchens in the park, one behind the office and another closer to the river.
Each camp kitchen is equipped with an oven, full size fridge, full size freezer, microwave, stove top, toasters and kettles.
We do not provide cooking utensils, cooking equipment, crockery or cutlery, these will need to be provided by yourself.
BBQ’s can be found at various points throughout the park including beside reception, in front of the river camp kitchen, near the Lagoon pool and over at the waterpark.
We have many great facilities here at BIG4 Saltwater, and to keep them safe and in good working order they do require repairs and maintenance.
Unfortunately in a business that runs 24/7, there is no other way to carry out this maintenance than to temporarily close those facilities down.
So while we strive to to have all of our facilities open, we cannot guarantee that every facility will be open for every day of your stay.
The washing machines and dryers cost $5 each per load.
Kids are more than welcome to bring their bikes and scooters. They need to wear a helmet at all times – No helmet No ride.
Raymond Laurie Sports Centre is located opposite Yamba Public school on the Angourie Road which is 10 minutes from the park.
Yamba heated Outdoor Pool is situated adjacent to Raymond Laurie Sports centre.
The pool is not heated.
Check in time for Sites is 12pm and for cabin accommodation it is 2pm.
Check out time is 10am for all sites and cabin accommodation.
Earlier Check ins and Late Check outs may also be arranged depending upon availability. This is generally not possible during school holiday periods.
We have a kiosk with basic necessities and an espresso machine for anyone keen for a real coffee to get their day started.
Palmers Store is located three minutes from the park opposite Palmers Island Primary School. They have take away food and alcohol available.
The nearest shopping centre is Yamba Shopping Fair located 10 minutes from the park. This has Coles, Liquorland, a pharmacy, Target Country and takeaway shops such as Pizza Hut and Subway . There is a BWS across the road.
Yamba town is a further 5 minutes drive past Yamba Shopping Fair and has local boutique shops, banks, a cinema, cafes and restaurants.
Maclean is a 15 minute drive and also has a small supermarket and some specialty shops.
Grafton Shopping World is a 40 mins drive west of Yamba on the Pacific Highway and Ballina Fair is 1.25 hour drive north of Yamba.
The best restaurants are generally found in the main part of Yamba which is 10-15 minutes away depending on where you go. All cuisines are available from Indian, Thai, Mexican, Italian, Turkish, Chinese to good seafood and plenty of local cafes.
The Yamba Shores Tavern has a wonderful playground to keep the kids happy and also offer great meals. The Golf and Bowling clubs both offer great value meals.
Harwood Hotel is also a great option and is just a 10 minute drive in the opposite direction to Yamba.
We have our own private boat ramp on site. The ramp is quite tidal which makes it inaccessible when the tide is out.
There are numerous other boat ramps within a 5 – 10 minute drive of the park as well.
Yamba has 5 beaches which are all located in town and are approx a 15 minute drive from the park.
There are also some great beaches at Angourie which is roughly the same distance away and includes a surf break considered to be one of the best in the country.
Generators are allowed in certain areas of the park between the hours of 10am -2pm as long as they’re not ridiculously loud generators that would annoy other guests staying near you.
es fishing licences are needed with the exception of persons under the age of 18, Aboriginals and Pensioners. 3 day fishing licences are available at reception. Longer period licences are available at local tackle shops and service stations.